Refund Policy

At Northwest Spine & Injury Care, we strive to provide high-quality products and services. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure a hassle-free experience.

1. Eligibility for Refunds

We accept refund requests under the following conditions:

• The item is returned within 30 days of purchase.

• The product is unused, in its original packaging, and in the same condition as received.

• Proof of purchase (receipt or order confirmation) is provided.

• Refunds are applicable only for purchases made directly through www.nwspineinjury.com.

2. Non-Refundable Items

Certain items are not eligible for refunds, including:

• Gift cards or promotional items.

• Digital products or downloadable content.

• Items marked as "Final Sale" or "Non-Returnable."

• Services that have already been rendered.

3. Refund Process

To request a refund, follow these steps:

1. Contact our customer support team at [Insert Email] or [Insert Phone Number] with your order details.

2. If eligible, we will provide return instructions.

3. Once we receive and inspect the returned item, we will process your refund within 7-14 business days.

4. Refunds will be issued to the original payment method.

4. Exchanges

If you received a defective or incorrect item, we offer exchanges at no additional cost. Please contact us within 30 days of receiving your order.

5. Shipping Costs

• Customers are responsible for return shipping costs unless the item was damaged or incorrect.

• Original shipping fees are non-refundable.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on our website.

7. Contact Us

For any refund-related inquiries, please reach